guide for quality wines from the Rhône valley

Complaints policy

We recommend that customers submit complaints to Rhone Value Wines first, preferably by e-mail: contact@rhonevaluewines.eu. This gives Rhone Value Wines the opportunity to propose a solution. As from February 15, 2016 consumers in the EU  also have the right to file complaints, not yet filed by other customers with the ODR platform of the European Commission.